Tow Professional

VOL5 ISS1 2016

Tow Professional is a comprehensive publication for the towing and recovery market. It is mailed directly to more than 29,000 decision makers including owners, presidents, CEO's and principals of towing companies throughout the United States.

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Volume 5 • Issue 1 | www.towprofessional.com | Tow Professional 39 • No more calling in when they're "clear" (or supposedly clear) • No more calling in credit cards (dri- v ers can swipe cards right in the field; Tracker then auto reconciles the invoice and marks it paid) • No more inquisitions about unclear/missing call information (everything is right in front of them!) • No more "personality conflicts" over the air waves, (just the information) It is Tracker Management's mission to provide systems and tools to help our cus- tomers overcome such hurdles as listed above. In an effort to honor this commit- ment, we have made TrackerMobile the most feature-rich product on the market. Two areas we hear most customers strug- gle with are damage claims & credit card charge-backs. We offer solutions to address both areas. TrackerMobile has the ability to take or attach pictures directly to the tow invoice. At any stage of the tow. Be it once the driver has arrived on-site to the vehicle or upon drop-off. As the saying goes, "a picture is worth a 1,000 words." TrackerMobile allows for picture docu- mentation using your device's camera. Finally, proof that the tow company, did in fact, leave the vehicle undamaged. Or picture documentation of existing dam- age. It is easier than ever for companies and drivers to protect themselves from these types of claims. TrackerMobile offers credit card inte- gration too. There seems to be a mixed opinion on using credit cards and when or how you should process them. But one thing is for sure, as federal regula- tions continue to tighten up on credit card transactions, there is a big liability shift happening. The liability is being shifted to YOU, the company owner. How can you combat this? Don't take credit cards. I'm TOW SOFTWARE

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