Tow Professional

VOL6 ISS1 2017

Tow Professional is a comprehensive publication for the towing and recovery market. It is mailed directly to more than 29,000 decision makers including owners, presidents, CEO's and principals of towing companies throughout the United States.

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Page 53 of 81

Serving the Southside, Arlington, Mandarin areas of Jacksonville, Florida and northern St. Johns County, Adkison Towing Company has been providing towing services to Jacksonville motorists since 1998. The company's fleet of 16 flatbed tow trucks, wheel lift trucks (quick pick) and heavy wreckers is running hard -- supported by a 24 hour dispatch center that is always on/always available to field customer calls for towing assistance. Adkison Towing is the proud recipient of numerous industry awards including the American Towman Ace Award, The American Towman Customer Service Excellence Award, and the Order of Towman Award among others. The Challenge For most fleets, the fleet tracking func- tion can be simplified down to two key things: knowing the location of drivers and vehicles, and dispatching jobs. For the towing industry, however, there is additional complexity to be managed. For instance, most towing business operators want to ensure that power take off (PTO) engagement correlates to the number of jobs dispatch to a truck. They also need to monitor a driver/vehicle's movements in detail, knowing when a vehicle is enroute, under tow, or pulling into the yard. And of course, like most fleet owner/operators, they want to know if their drivers are operating responsibly on the road, how their vehicles are performing, and if their business is running with optimum effi- ciency. Adkison Towing has been serving motorists in Jacksonville Florida and sur- rounding community for nearly two decades. The firm has earned a stellar reputation for efficiency and customer service. Like most towing businesses, Adkinson's owner/operators understand that technology now plays a significant role in running their business. To run the core business, Adkison uses Tow123 (powered by ADD), a web-based tow management platform offering digital dis- patch and comprehensive lot manage- 52 Tow Professional | Volume 6 • Issue 1 | Adkinson Towing Hits Efficiency Goal with TomTom Telematics By Torsten Grunzig

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